Good to know

Check in/out

Rooms available from 3 pm on day of arrival, check out 11.00 am.


Single room surcharge

For single person in double room € 25,- per day surcharge.


Dogs are allowed at a fee of € 50,- (please reserve).

In consideration for other guests, dogs are not allowed in the restaurant.

Please note: muzzles are required on busses and cable cars.

Child reductions

In parent's room (2 paying adults):

  • up to 5 years free
  • 6 to 10 years 50%
  • 11 to 15 years 30%
  • from 16 years 20%

Children up to 16 years in own room 10 % reduction. 

Child reductions on regular prices according to price lists and homepage!

Ski safe

Free ski safe available for every room.

Shuttle bus

We offer a free transfer from Mayrhofen railway station. Please inform us of times at least 24 hours prior to arrival.

Local tax

Local tax € 1,80 per person and day (from 15 years of age).
To be paid separately.

Accompanying guests

To make check in easier, please inform us of names, addresses, dates of birth and rooms required for accomanying guests.


We have a large parking lot directly at the hotel.
It is free of charge for our guests. 


Our hotel is an non smoking hotel.
In the whole hotel is absolute ban on smoking.

You can smoke on our hotel terrace.


If you suffer from any kind of allergies, intolerances or if you have any special requests regarding your diet,
please inform us as soon as possible.
We will pass on your special requests to our chef.

Room Change

A room change is carried out easily and with no effort.
Just prepare your luggage and it will be automatically transferred into your new room
next morning. You can plan and enjoy your day entirely free. The new room key cards
can be picked up at the reception in the afternoon.

Cancellation fee

Room cancellations are accepted in writing only!

  • up to 1 month prior to arrival NO cancellation costs;
  • up to 1 week before arrival, 70 % of the total agreed price;
  • in the last week before arrival, 90 % of the total agreed price;
  • 100 % of the total package price on arrival day and "no show up" 
    or early departure as well.